Articles

Many organisations have launched continuous improvement, business improvement, process excellence or Lean Six Sigma programs with varying success.

However, the Commonwealth Bank of Australia and Bank of New York Mellon has successfully used a different approach to business transformation, one focused on fostering an organisational culture that embraces business change and innovation, through the application of five simple habits for driving behaviour, staff engagement and ultimately, business results.

Download the article to learn more about:

• The 5 key habits driving a high performing culture embracing change
  
• How organisational culture impacts innovation, collaboration, and successful change management and business transformation
• Putting the customer at the heart of organisational culture to drive successful customer-centric transformation

In this article, Michelle Cock, Head of Change Management at Lendlease, shares the strategies Lendlease is using to manage employee expectations throughout transformation and how her team is focusing on flexible and dynamic workplace practices to create and sustain a strong organisational culture now and in the years to come.