Video

[VIDEO] Exploring Culture and Change Management Best Practice to Drive Efficiency

In this video, we chat to John Hubby, Deputy Secretary Corporate Services at the Department of Family and Community Services (FACS) ahead of Culture and Change Management for Business Transformation 2018 about:

  • Driving notions of leadership throughout to enable a progressive corporate culture
  • Implementing change initiatives to ensure successful transformation
  • Successfully delivering customer-centric services through consumer collaboration